Jun 30, 2026
In my conversation with CEO Daniel Hindi, we talked about something many people still struggle with: chatbots.
A few things that stood out:
• Most conversions happen after about 7 interactions
• AI can eliminate 80%+...
Jun 29, 2026
Growth rarely stalls because of bad ideas.
It stalls because execution slows down.
1. Speed creates advantage
The bigger the organization, the slower decisions...
Jun 28, 2026
The best ones sell their way into it.
Enjoyed my conversation with Fred Fisher.
50+ years in business. Still sharp. Still curious.
1 - Opportunity is sold — not given.
At 17, he talked his way into a French kitchen in Grenoble.
Sales isn’t a department. It’s...
Jun 27, 2026
Confidence?
Clarity?
Chaos?
Enjoyed talking with Nathan Strum, CEO of Abby Connect, about why the first 7 seconds of a call can shape lifetime value.
1 - Culture Beats Training
You can’t script care.
If the internal culture...
Jun 27, 2026
1 - You know early—if you’re paying
attention.
Jordan wanted to be an attorney as a kid—and was already developing
his voice.
2 - Advocacy starts with clarity.
You can’t advocate for yourself—or your...